FAQ
MOQ:
· If you need OEM service or need to distribute our brand? the quantity will be different accordingly,and different model with different MOQ. Please Contact us for more information.
· If you need small quantity for your own use, and you can accept our brand,small quantity could be acceptable.
Payment:
· TT/ LC/Paypal/Western Union etc.TT payment would be preferred for bulk quantity order: 30% deposit and the balance 70% before the shipment.
Delivery time:
· Sample order or small quantity order,we can delivery within 3 days.
· OEM service or other big order,it takes around 20 days after confirming the advance payment
Samples:
- Yes,Sample order are accepted,The samples will be charged reasonably according to the negotiation between us.
Can we mix different items in one container?
· Yes,you can order different model to mix one container,and even you need some other products,we would like to offer help.
What about the after sales service?
- 12 months guarantee time will be provided. The effective time calculated from the date of BL
- 1% to 2% free spare parts(PCB or other easy-damage components) to you for your maintenance.
- If need any spares urgently,we will send by Courier or by air within machine warranty period.
- If you meet any problem which can't be fixed by yourself, we will provide technical support through video.
- If any other urgent problem happen, our salesmen and technicians will go to your company to inspect and repair, and offer solutions.
Why choose us?
- We are welding machine LISTED COMPANY MANUFACTURER,we have strong team to make sure that we can offer better price and after-sale service and short delivery time.
- More than 40 engineers team to develop new products and guarantee the quality.
- We use all fresh and good quality components,IGBT, diode,capacitor,Fan,and transformers, and 100% QC inspection before shipping.
- SMT technology was adopted to decrease the failure rate and it is convenient to repair and reduce the cost of repairing,just need to replace the problem pcb board.
- 1 to 2 years warranty time will be provided for all of our machines.
